Pillo Hotel Ashbourne in Ashbourne

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Customer reviews about Pillo Hotel Ashbourne

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  Linda Twomey Added 29/10/2018

  ★ ★ ★ ★ ★
  Wow,absolutely fabulous hotel,stayed recently with my parents and 3 kids under 7 ,never had such relaxing evenings ,kids in kids club each evening(just 2 of them as under 5 not allowed)for 2 hrs while we were able to have dinner and then after kids club was family night till 1030. Fabulous playroom,games room ,kids were able to come and go ,so safe while parents were able to avail of an upstairs bar for a evening coffee or a drink .food,and service outstanding,can not recommend this hotel enough and so friendly
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  Blathnaid Raftery Added 30/09/2018

  ★ ★ ★ ★ ☆
  Great service. Speedy response to emails. Quiet room as requested. Tanya efficient on reception. Have had breakfast and dinner here before and they were tasty. Will comment on salon after going tm but Frances has shown good customer service to date.Lovely salon and leisure facilities. Excellent service in both restaurant and bar area from Niamh, Peter and Natalie . Menus in restaurant and bar area great. Breakfast standard buffet. Will def.return again.
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  George Gordoff Added 11/09/2018

  ★ ★ ★ ★ ★
  Nice place to stay. Good restaurant. Try the chicken seaser salad. Best one.
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  Fran Harkin Added 25/08/2018

  ★ ★ ★ ☆ ☆
  I stayed recently at this hotel with my three children aged between 7and 18. On arrival check-in staff were very helpful and had a very welcoming attitude. The room was very clean, unfortunately the air conditioning didn't work and our room temperature stayed at 29 during our two day stay.
  We decided to eat at the hotel bar the first evening as it looked very pleasant. It was quite expensive, for example 16.95 euro for burger and chips. The condiment tray was left at our table and I lifted the mustard jar to use. When I opened it there was nothing in it except dried up mustard around the sides. On further examination the mustard was a few months out of date. My oldest child then noticed that there was dried in snot and hair on his glass which is totally unacceptable.
  I brought these two issues to a member of staff and merely got a shrug of the shoulders. As I am not a confrontational person I did not take the matter further. I didn't allow my children to eat the remainder of there meal and paid the bill and left. I ordered my children pizza from a nearby take away and we sat outside and ate. After consumption of the food a member of staff rudely informed us in front of other guests that we were not allowed to eat food at the hotel that was not purchased in the hotel. I was not aware of this but was extremely embarrassed to be chastised like a child in front of other guests.
  Other guests were enjoying food that had not been purchased from the hotel but were not told off.
  
  On returning to the room that evening, we noticed that dirty and wet towels were folded up and placed back on the towel rack with the clean towels. The breakfast tray was not restocked either.
  
  The next day I went to the bar to order two lemonades for my children. I was the only person standing at the bar. I stood there for approximately five minutes while five staff members made themselves look busy whilst ignoring my presence. Again as I am not confrontational I merely stood there and waited until someone served me.
  
  I have stayed at a lot of hotels and never once felt the need to write a poor review but on this occasion I felt it was necessary.
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  Marian Redmond Added 15/08/2018

  ★ ★ ★ ★ ★
  I was a guest at a wedding on 27th July..& from the moment we arrived the warm and friendly staff made us so welcome & comfortable...constantly on hand if needed..I am on portable oxygen and on entering the banqueting suite I realised I was too far from a mains supply but within minutes the Manager Richard had it sorted..table moved & plastic safety cable tubing laid ..it was so efficient and I felt like a valued guest rather than a nuisance and that is priceless so again Thank you Richard and I can't wait to return again..

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Pillo Hotel Ashbourne in Co. Meath | Ireland's Number One Family Hotel